A systemic solution must identify systemic issues. One critical issue is the depersonalization of so many members of the caregiving team. Calls for resilience from physicians, team members, and even line staff – while well-motivated – must acknowledge that true resilience is managed as a system of teammates, not individual players.
Compass Narratives uses technology and techniques refined over decades to help increase the resilience and value of individuals — to themselves, to their teams, and to the organization as a whole.
At the heart of the system is a method for uncovering, expressing, and digitally memorializing individual stories of caring. Combined with an ongoing organizational assessment and plan, teams start to build a natural resilience that mandates can’t create. Quarterly assessments and refinements ensure that the progress is not just sustained but dynamic.